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FAQ

Category: Postage & Packing

Great news! We are committed to reducing our environmental impact, and we have already taken steps towards more sustainable packaging. Our goal is to make all of our product packaging recyclable, and we are making progress towards that objective. We are proud to say that we use a UK-based supplier to provide our customers with recyclable Eco Postal Boxes for all deliveries. These boxes are an eco-friendly alternative to traditional packaging and help to reduce waste.

Thank you for your question. We currently do not offer international or EU sales through our website. Our website is exclusively for UK sales only. However, we do have an Etsy www.etsy.com/uk/shop/ElizabethHarbour store where we offer international and EU sales, with the exception of Germany. We regret to inform you that we are unable to send to Germany at this time due to the new German packaging act. We apologize for any inconvenience this may cause, but please feel free to check out our Etsy store for international and EU sales excluding Germany.

We make every effort to dispatch orders within 3 working days of the purchase date (unless otherwise stated).